Effective Date: October 17, 2026
 

Lumoon Consulting is a business operated by Lumoon LLC, a North Carolina limited liability company ("Lumoon Consulting," "we," "our," or "us").
 

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a business inquiry, schedule a consultation, or otherwise communicate with us.
 

1. Information We Collect
 

We may collect the following information:
 

Information you provide voluntarily:
 

• Your name and contact information, including email address and telephone number.

• Your organization or business name, job title, and organization type.

• Information about your organization's goals, challenges, or consulting needs.

• Information provided through emails, telephone calls, inquiry forms, and appointment scheduling.
   

Information collected automatically:
 

Our website and its service providers may collect certain technical information, including IP addresses, browser types, device information, website activity, and information collected through cookies or similar technologies.
 

2. How We Use Your Information
 

We use information for legitimate business purposes, including:
 

• Responding to inquiries and communicating with prospective clients.

• Scheduling and conducting discovery calls and consultations.

• Evaluating potential consulting engagements and providing requested services.

• Managing business relationships and maintaining appropriate records.

• Improving website functionality and understanding website performance.

• Protecting our website, business, and users from unauthorized or fraudulent activity.

• Complying with applicable legal obligations.
   

Submitting a business inquiry does not automatically subscribe you to promotional email marketing.
 

3. Website Forms and Appointment Scheduling
 

Our website uses Wix Forms to receive business inquiries and may send automated acknowledgment emails after a submission.

Discovery calls may be scheduled through Google Calendar and conducted through Google Meet. Information submitted through these services may be processed according to the applicable provider's privacy practices.
 

We ask visitors not to submit patient records, protected health information, Social Security numbers, financial account information, or other sensitive personal information through our general website inquiry forms.
 

4. Cookies and Website Analytics
 

Our website is hosted on Wix, which may use cookies and similar technologies to support website functionality, security, performance measurement, and other services.
 

Some cookies are essential to website operations, while others may be used for analytics or additional features, depending on the tools enabled on our website.
 

Where available, visitors can manage non-essential cookie preferences through our website's cookie consent settings. You may also control certain cookies through your browser settings.
 

5. Sharing Information with Service Providers
 

We may share information with trusted service providers when reasonably necessary to operate our business and provide requested services.
 

These providers may include Wix for website hosting and forms, Google Workspace for business communications, Google Calendar and Google Meet for scheduling and meetings, and Google Voice for business telephone communications.

We may also disclose information when legally required or reasonably necessary to protect our rights, users, or business operations.
 

We do not sell personal information submitted through our business inquiry forms to data brokers.
 

6. Information Storage, Retention, and Security
 

Information may be stored or processed through Wix, Google, and other service providers used in our operations.

We retain personal information for as long as reasonably necessary to respond to inquiries, manage business relationships, maintain appropriate records, and fulfill applicable legal obligations.
 

We take reasonable steps to protect information against unauthorized access, disclosure, alteration, or loss. However, no internet-based transmission or electronic storage system can be guaranteed completely secure.
 

7. Your Privacy Choices and Rights
 

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
 

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling a request, and certain information may be retained where permitted or required by law.
 

You may also decline to provide optional information, although doing so may limit our ability to respond to your inquiry or provide requested services.
 

8. Third-Party Websites and Services
 

Our website may include links to third-party websites or services. Those providers maintain their own privacy practices, and we encourage visitors to review their policies before providing personal information.
 

9. Children's Privacy
 

Our website is intended for business and professional audiences and is not directed toward children under 18.
 

We do not knowingly solicit personal information from children through our website.
 

10. Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our website, business operations, service providers, or applicable legal requirements.
 

Updates will be posted on this page with a revised effective date.
 

11. Contact Information
 

For questions about this Privacy Policy or requests relating to your personal information, please contact:
 

Lumoon LLC, doing business as Lumoon Consulting
 

North Carolina, United States
 

Email: connect@lumoonconsulting.com
 

Phone: 704-315-5904